3jll Casino — Privacy Policy

3jll Casino ("3jll," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of individuals ("you," "your," or "the data subject") who register for and use the 3jll Casino platform accessible at 3jll.cam.

This Privacy Policy applies to all personal data processed by 3jll Casino in connection with the provision of online casino gaming, sports betting, payment processing, customer support, and all related services. By creating a 3jll Casino account or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.

This Privacy Policy is incorporated into and forms part of the 3jll Casino Terms and Conditions. In the event of any conflict between this Privacy Policy and the Terms and Conditions, the Terms and Conditions shall prevail to the extent of the inconsistency.

3jll Casino is the data controller responsible for the collection and processing of your personal data under this Privacy Policy. As data controller, 3jll Casino determines the purposes and means of processing your personal information and is responsible for ensuring compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission.

3jll Casino has appointed a designated Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and responding to data subject rights requests. You may contact the 3jll Casino Data Protection Officer using the contact details provided in Section 14 of this Privacy Policy.

3jll Casino collects and processes the following categories of personal data:

Account Registration Information: When you create a 3jll Casino account, we collect your full name, date of birth, residential address, email address, mobile phone number, and chosen username and password. This information is necessary to establish your player account and enable access to the Platform.

Identity Verification (KYC) Documents: To comply with Know Your Customer (KYC) obligations under Philippine anti-money laundering law and PAGCOR regulatory requirements, we collect copies of government-issued identification documents including Philippine National ID, SSS ID, Driver's License, Passport, UMID, or other officially recognized identity documents. We also collect proof of address documents such as utility bills or bank statements.

Payment and Transaction Data: We collect information relating to your deposits, withdrawals, and wagering activity on the Platform, including transaction amounts, payment method details (GCash mobile number, PayMaya account, bank account numbers for BPI/BDO/Metrobank transfers), transaction timestamps, and payment processor transaction reference numbers. Credit card and debit card details are collected and processed securely by our third-party payment processors in accordance with PCI-DSS standards — 3jll Casino does not store full card numbers on its own systems.

Gaming Activity Data: We collect data relating to your use of the Platform including game selections, bet amounts, win/loss history, bonus claims and wagering progress, session duration, and gameplay patterns. This data is used to operate your account, process winnings and bonuses, detect fraud and abuse, and fulfill our regulatory obligations to maintain accurate gaming records.

Communications Data: When you contact 3jll Casino customer support via live chat, email, or any other communication channel, we collect and store the content of your communications, the date and time of contact, and the resolution or response provided. This data is retained to maintain a record of support interactions, improve service quality, and resolve disputes.

Device and Technical Data: When you access the 3jll platform, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, preferred language settings, referring website URL, and pages or features accessed on the Platform. This data is collected through server logs, cookies, and similar tracking technologies.

Behavioral and Marketing Data: With your consent where required, we collect information relating to your response to promotional campaigns, email open rates, marketing preferences, and the source through which you first discovered 3jll Casino (organic search, referral, affiliate link, etc.).

3jll Casino processes your personal data for the following purposes:

• Account Operation: To create and maintain your player account, authenticate your identity when you log in, enable gameplay on casino games and sports betting markets, process deposits and withdrawals, and calculate and credit winnings to your account balance.
• Identity Verification and KYC Compliance: To verify your identit I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? y, age, and residential address to comply with Philippine anti-money laundering laws, PAGCOR regulatory requirements, and responsible gaming obligations including age verification (21+ requirement).
• Payment Processing: To process deposits to your 3jll account from GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other accepted payment methods, and to process withdrawal requests from your account balance to your registered payment method.
• Fraud Prevention and Platform Security: To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, collusion, use of automated betting software, and other violations of the 3jll Casino Terms and Conditions. This includes analyzing gameplay patterns, transaction behavior, device fingerprints, and IP addresses to identify suspicious activity.
• Regulatory Compliance and Legal Obligations: To comply with obligations under Philippine law including the Anti-Money Laundering Act (AMLA), PAGCOR regulatory directives, tax reporting requirements, and court orders or lawful requests from Philippine law enforcement or regulatory authorities.
• Customer Support: To respond to your inquiries, resolve technical issues, investigate and resolve disputes, and provide assistance with account management, payment issues, bonus terms, and game rules.
• Responsible Gaming: To implement and enforce responsible gaming measures including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion requests. We also use gameplay and transaction data to identify potentially problematic gambling behavior and proactively offer responsible gaming tools.
• Marketing and Promotional Communications: With your consent where required, to send promotional emails, SMS messages, push notifications, and in-app messages regarding new games, bonuses, tournaments, and other 3jll Casino offers. You may opt out of marketing communications at any time through your account settings.
• Platform Improvement and Analytics: To analyze how players use the 3jll platform, identify popular games and features, optimize user experience, improve Platform performance, and develop new features and services.

Under the Philippine Data Privacy Act of 2012, 3jll Casino processes your personal data on the following legal bases:

• Consent: You have provided explicit consent to the processing of your personal data by creating a 3jll Casino account and accepting this Privacy Policy and the Terms and Conditions.
• Contractual Necessity: Processing is necessary for the performance of the contract between you and 3jll Casino (the Terms and Conditions), including account operation, payment processing, bonus fulfillment, and game participation.
• Legal Obligation: Processing is necessary to comply with legal obligations imposed on 3jll Casino under Philippine law, including KYC and anti-money laundering obligations, PAGCOR regulatory requirements, tax reporting obligations, and lawful requests from authorities.
• Legitimate Interests: Processing is necessary for legitimate business interests pursued by 3jll Casino, including fraud prevention, platform security, dispute resolution, enforcement of Terms and Conditions, and improvement of Platform services, provided such interests are not overridden by your fundamental rights and freedoms.

3jll Casino shares your personal data with the following categories of third-party recipients:

Payment Service Providers: We share transaction data and payment method details with GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors as necessary to process your deposits and withdrawals. These payment providers process your data in accordance with their own privacy policies and applicable payment card industry security standards.

Game Providers: We share limited gameplay data with third-party game providers including JILI, Pragmatic Play, Evolution Gaming, PG Soft, Spadegaming, and others whose games are available on the 3jll platform. This data is necessary for game providers to operate the games, generate game outcomes via certified RNG systems, and maintain game integrity.

Identity Verification Services: We share your name, date of birth, address, and copies of government-issued ID documents with third-party identity verification service providers who perform KYC checks and document authentication on our behalf.

Regulatory Authorities: We disclose personal data to PAGCOR and other Philippine regulatory authorities as required to comply with licensing conditions, regulatory reporting obligations, and lawful information requests. We also disclose personal data to law enforcement authorities when required by court order or to comply with anti-money laundering reporting obligations.

Professional Advisors: We may share personal data with legal advisors, accountants, auditors, and other professional service providers who assist 3jll Casino with legal compliance, financial reporting, and business operations. All professional advisors are bound by confidentiality obligations.

Business Transfers: In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of 3jll Casino's assets, your personal data may be transferred to the acquiring entity or successor operator, subject to the same privacy protections described in this Privacy Policy.

3jll Casino implements technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or damage. These measures include:

• Encryption: All data transmitted between your device and the 3jll platform is encrypted using 256-bit SSL/TLS encryption. Sensitive personal data stored in our databases is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized 3jll Casino employees and contractors who require access to perform their job functions. All personnel with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Personal data is stored on secure servers located in facilities with restricted physical access, environmental controls, fire suppression systems, backup power supplies, and 24/7 security monitoring.
• Firewall Protection: Our systems are protected by enterprise-grade firewalls, intrusion detection systems, and continuous monitoring for unauthorized access attempts, malware, and other security threats.
• Regular Security Audits: 3jll Casino conducts regular internal security audits and engages independent security firms to perform penetration testing and vulnerability assessments of the Platform.
• Incident Response: We maintain an incident response plan to detect, contain, investigate, and remediate any data breach or security incident. In the event of a breach that poses a real risk of serious harm to affected individuals, we will notify affected data subjects and the National Privacy Commission in accordance with Philippine Data Privacy Act requirements.

While 3jll Casino employs robust security measures, no method of electronic transmission or storage is 100% secure. You acknowledge that you provide your personal data at your own risk. You are responsible for maintaining the confidentiality of your 3jll Casino login credentials and for all activity occurring under your account.

3jll Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Active Accounts: Personal data associated with active 3jll Casino accounts is retained for the duration of the account relationship and for a period following account closure as required to comply with legal retention obligations.

Closed Accounts: Following account closure, we retain certain personal data including your name, date of birth, address, transaction history, and gameplay records for a minimum of five (5) years to comply with Philippine anti-money laundering record-keeping requirements, PAGCOR regulatory obligations, and potential dispute resolution needs.

KYC Documents: Copies of government-issued identification documents and proof of address documents are retained for seven (7) years following account closure in accordance with Philippine anti-money laundering regulations.

Marketing Data: If you opt out of marketing communications, we retain a record of your opt-out preference indefinitely to ensure we do not contact you with marketing messages in the future.

At the end of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with an identifiable individual.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data:

• Right to Be Informed: You have the right to be informed whether personal data pertaining to you is being, has been, or will be processed by 3jll Casino. This Privacy Policy serves as notice of our data processing activities.
• Right to Access: You have the right to reasonable access to your personal data held by 3jll Casino, including the right to obtain copies of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing purposes. You may opt out of marketing communications through your account settings or by contacting customer support.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You may update certain account information directly through your 3jll account settings.
• Right to Erasure (Right to Be Forgotten): You have the right to request deletion of your personal data where processing is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations that may require 3jll Casino to retain certain data.
• Right to Data Portability: You have the right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe 3jll Casino has violated your data privacy rights.

To exercise any of these rights, please contact the 3jll Casino Data Protection Officer using the contact details provided in Section 14. We will respond to all data subject rights requests within the timeframes required under the Philippine Data Privacy Act.

3jll Casino uses cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your use of the Platform, remember your preferences, authenticate your login sessions, analyze Platform usage patterns, and deliver personalized content and advertising.

Essential Cookies: These cookies are necessary for the operation of the 3jll platform, including authentication cookies that keep you logged in, session cookies that enable gameplay, and security cookies that protect against fraud and unauthorized access. You cannot opt out of essential cookies without impairing Platform functionality.

Analytics Cookies: We use analytics cookies to understand how players use the Platform, which features are most popular, where players encounter technical issues, and how we can improve user experience. Analytics data is typically aggregated and anonymized.

Marketing Cookies: With your consent, we use marketing cookies to track your response to promotional campaigns, deliver targeted advertising, and measure the effectiveness of our marketing efforts.

You may manage cookie preferences through your browser settings. Note that blocking or deleting certain cookies may impair your ability to use the 3jll platform or cause certain features to malfunction.

Your personal data is primarily processed and stored within the Philippines. However, certain third-party service providers engaged by 3jll Casino — including game providers, payment processors, and cloud infrastructure providers — may process your personal data in jurisdictions outside the Philippines.

Where personal data is transferred to countries that do not provide an adequate level of data protection as recognized under Philippine law, 3jll Casino ensures that appropriate safeguards are in place, including contractual data protection clauses, to protect your personal data in accordance with Philippine Data Privacy Act standards.

3jll Casino services are strictly prohibited for individuals under the age of 21 years. We do not knowingly collect personal data from individuals under 21 years of age. All account registrations are subject to age verification, and accounts found to belong to underage individuals are immediately terminated.

If you believe that we have inadvertently collected personal data from an individual under 21 years of age, please contact us immediately using the details in Section 14. We will promptly investigate and delete such data from our systems.

3jll Casino reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or business operations. When material changes are made to this Privacy Policy, we will notify you via email to the address registered to your account or through a prominent notice on the Platform.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the 3jll Casino platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 3jll Casino, you may contact us through the following channels:

• In-App Live Chat: Available 24 hours a day, 7 days a week via the 3jll Casino mobile app or platform dashboard. This is the fastest way to reach the 3jll support team for general privacy inquiries.
• Email: [email protected] — for general privacy inquiries and data subject rights requests. Email responses are typically provided within 24 to 48 business hours.
• Data Protection Officer: For formal data protection inquiries, complaints, or data subject rights requests, you may contact the 3jll Casino Data Protection Officer directly by emailing [email protected] with "Data Protection Officer" in the subject line.

When submitting a data subject rights request, please include your full name, registered email address, account username, and a clear description of the request. We will respond to all data subject rights requests within fifteen (15) business days as required under the Philippine Data Privacy Act implementing rules.

This Privacy Policy was last updated on 1 January 2026. This version supersedes all previous versions of the 3jll Casino Privacy Policy.